NCLEX Program Reports Subscriptions Polices

Orders


Registered users can order editions of the NCLEX® Program Reports on the NCLEX® Program Reports website. A user can order both current and prior years’ editions of the NCLEX® Program Reports for any program to which they are affiliated.

  1. Programs are required to order editions of the NCLEX® Program Reports using the NCLEX® Program Reports website. Programs encountering difficulties while placing an order are encouraged to contact the NCLEX® Program Reports Support Center for assistance.

  2. Participating programs are required to purchase a minimum of two editions of the NCLEX® Program Reports for each program, per reporting year (e.g., the Semi-Annual Spring and Semi-Annual Fall Editions or the Semi-Annual Fall Edition and the Annual Edition).

  3. Supplemental CSV files are intended to supplement the NCLEX® Program Reports. Programs may not purchase supplemental CSV files unless they also purchase the associated PDF editions.

  4. Programs may place orders for the upcoming reporting year beginning in June. Mountain Measurement, Inc. will notify programs via email when orders may be placed for the upcoming reporting year.

Quotes & Invoices


Users interested in obtaining an invoice for NCLEX® Program Reports must place an order and select “Generate Invoice” as the payment option.

  1. In accordance with Mountain Measurement, Inc.’s policy of sustainability, Mountain Measurement, Inc. provides email invoices to programs placing an order for the NCLEX® Program Reports; printed invoices are not available.

  2. Mountain Measurement, Inc. does not provide electronic or written quotes for NCLEX® Program Reports products and services.

NCLEX® Program Reports Access


Users interested in accessing editions of the NCLEX® Program Reports must register an account, request to link their user account to their educational program, and receive approval from their program’s administrator. Only editions which have been published, purchased and paid for are accessible to approved users.

  1. Programs are not permitted to access an edition of the NCLEX® Program Reports until all of the following are complete:

    • that edition has been published
    • the program has placed an order for that edition
    • the program has made payment in full
    • Mountain Measurement, Inc. has processed the payment.

  2. Under no circumstance will Mountain Measurement, Inc. provide access to published editions of the NCLEX® Program Reports for which payment has not yet been received. This includes, but is not limited to:

    • programs preparing for or actively participating in an accreditation site visit
    • programs submitting a completed purchase order or other form of Promise of Payment

  3. Programs may obtain immediate access to published editions of the NCLEX® Program Reports by paying for an existing order using a credit or debit card.

  4. Auto-Renew Option


    To streamline the purchasing and payment process for programs ordering the NCLEX® Program Reports, Mountain Measurement, Inc. offers an Auto-Renew option.

    1. Programs participating in the Auto-Renew option will automatically receive an invoice for the upcoming reporting year via email in September.

    2. An Auto-Renew invoice will be sent to all users linked to a program who have selected “Please automatically send me invoices and receipts for my programs.” in their user profile. If none of the users linked to a program have selected this option, the Auto-Renew invoice will be sent to the program administrator.

    3. Programs are automatically enrolled in the Auto-Renew option when completing their first NCLEX® Program Reports order.

    4. Programs participating in the Auto-Renew option that fail to make payment on their Auto-Renew order will have their Auto-Renew option removed prior to September of the upcoming reporting year.

    5. Programs participating in the Auto-Renew option may cancel their Auto-Renew option at any time.

    6. Programs not participating in the Auto-Renew option are required to log in to the NCLEX® Program Reports website and place an order for editions of the NCLEX® Program Reports that they intend to purchase.

    Payments


    Mountain Measurement, Inc. accepts credit cards, debit cards or checks (US only) as forms of payment for the NCLEX® Program Reports. Once payment has been processed, a receipt is sent via email to the active registered users and administrators affiliated with the nursing programs for which editions were ordered who have selected “Please automatically send me invoices and receipts for my programs” in their user profile.

    1. U.S. programs can make payments for NCLEX® Program Reports orders via credit or debit card or by check made payable to:

      Mountain Measurement, Inc.
      P.O. Box 86736
      Portland, OR 97286-0736

      (Mountain Measurement, Inc. does not have a physical office address.)

    2. Canadian programs can make payments for NCLEX® Program Reports orders via credit or debit card.

    3. Mountain Measurement, Inc. does not accept EFT payments.

    4. Mountain Measurement, Inc. is not responsible for any fees assessed by a host university or government entity for processing payments for the NCLEX® Program Reports. This includes but is not limited to fees associated with participation in a procurement system or paper check processing. Programs must ensure that their payment completely covers the amount due indicated on the invoice provided by Mountain Measurement, Inc.

    5. Mountain Measurement, Inc. processes checks within 10 business days after receipt.

    6. Mountain Measurement, Inc. reserves the right to assess a $25 fee for returned checks.

    Past Due Orders


    Mountain Measurement, Inc. does not permit approved users to access editions of the NCLEX® Program Reports until the editions have been paid in full. In an effort to prevent programs that fail to make payment in a timely manner from being unable to access their NCLEX® Program Reports at critical times, such as accreditation site visits, Mountain Measurement, Inc. proactively notifies programs with past due orders and makes all attempts to resolve outstanding orders prior to September 1 of each year.

    1. Mountain Measurement, Inc. considers invoices for the NCLEX® Program Reports that have not been paid within 30 days of the order date to be past due.

    2. Programs with an outstanding invoice for the NCLEX® Program Reports will not be given access to the editions identified in the invoice until full payment has been received and processed by Mountain Measurement, Inc.

    3. Mountain Measurement, Inc. periodically contacts programs to notify them that an invoice is past due and to facilitate payment or adjust/cancel an order.

    4. Programs participating in the Auto-Renew option that fail to pay all outstanding auto-renew invoices by September 1 will be removed from the Auto-Renew option.

    NCLEX® Program Reports Support Center
    Phone: +1 800 261-6227
    Hours: Mon - Fri, 9:30 am - 6:00 pm, Central Time
    https://reports.mountainmeasurement.com/nclex/

Notices

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