Subscription Cancellation Policy

If you wish to cancel your subscription to The NCLEX® Program Reports, you may due so at anytime. To do so, please contact the NCLEX® Program Reports Customer Service Center at 1 (800) 261-6227.

If you cancel your subscription before October 1st of the subscription year, your money will be refunded to you in full. If you cancel after October 1st, no monies will be refunded to you. For example, if you ordered a subscription for the 2011-2012 NCLEX® Program Reports on September 2nd, 2011 and canceled your subscription on September 15th, 2011, you would be refunded 100% of the cost of the reports. If you canceled that same subscription on October 15th, 2011, none of the cost of your purchase would be refunded to you.

Refunds for the 2010-2011 NCLEX Program Reports will be available until April 1, 2011. After that point, users cancelling their subscription will not receive a refund.

This refund policy has been designed to prevent users from canceling their subscription after they have downloaded their reports while at the same time allowing users to cancel their subscription before they have been able to access the reports.

Some users may question whether it is possible to cancel mid-subscription and receive a refund for half of their subscription. At the present time, this is not possible.


2021-01-18 - Mountain Measurement will be closed Monday, January 18, 2021, in observance of Martin Luther King Jr. Day
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2020-12-24 - Mountain Measurement, Inc. wishes you a happy and safe holiday!
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